Delta Airlines computer glitch grounds, delays Midlands passengers

Published: Aug. 8, 2016 at 8:11 PM EDT|Updated: Aug. 9, 2016 at 10:37 AM EDT
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COLUMBIA, SC (WIS) - Midlands airline passengers are trying to get where they're going after a computer glitch at Delta airlines grounded Delta flights all over the world.

The breakdown affected flights at Columbia Metropolitan Airport and people hoping to fly Delta are now looking at hours, or days, of delays.

As many as 451 flights had to be canceled. Others are delayed, and that means problems with connecting flights all the way up the line to places like Columbia.

While a Delta jet sat parked on the tarmac at Columbia, Delta passengers inside were standing In line and scrambling to change their plans.

"Probably about to miss my flight. I don't have tickets," passenger Pete Izquierdo said.

"It's a can of worms here," passenger Craig Field said. "So. All right. See you soon."

The backlog that started with a power failure and computer crash in Atlanta affected Delta flights worldwide. Hundreds of flights have been canceled outright and Delta's not even estimating how many have been delayed as Midlands travelers regroup.

"It's caused us to kind of have backup plans and, so, what was initially going to be on 11:59, we are expecting to get out around 8:00 from Columbia and then fly into Atlanta," passenger Lorenza Breedlove said. "I expect will get into New Orleans about 12. You have to have a lot of patience today."

Izquierdo, meanwhile, has been trying to get to Atlanta then Nashville.

"Not good," Izquierdo said. "I don't even have tickets yet. And they don't have a kiosk here. So now I'm trying to get tickets. I thought this flight was delayed and my next flight was canceled. But now it's showing it's not canceled, or not delayed, so now I need to hurry up and get a plane and I'm not going to make it on time. No way to get tickets and the line was really long."

Delta says some of the information on its flight status boards has been wrong, too. It's urging passengers to call ahead and check the airline's website. It's also been giving updates on Twitter to keep travelers updated as their itineraries go into flux.

This afternoon, Delta Airlines CEO Ed Bastian formally apologized in a video message.

Representatives for the airline say, at this point, they can't tell how long it'll take for the airline's schedule to get caught up.

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