Repair Service

What is the phone number for repair service?
Please call 772-4490 anytime, day or night.

What are your service hours?
We will respond to your needs 24 hours, 7 days a week.  Normal working hours are 8:00am to 5:00 pm.

Can your service team work on my brand of equipment?
Our technicians are trained to work on all makes and models.  Our company has excellent working relationships with all suppliers to get the parts and technical data on your system.

What is the response time after a call is placed?
Under normal circumstances, we will respond the same day.  We will give you a two hour window of when the technician will arrive and we will call you if the technician is delayed.

What do you charge for a service call?
We charge a diagnostic fee to come out and determine your problem.  Once diagnosed the technician will be able explain what needs to be done, quote you the repair and complete the work while at your house.

Do you charge overtime rates?
There is no overtime charge for after hour calls.  We want our customers to call us whenever they need us.

Do you guarantee your work?
We warranty all repairs for one year - parts and labor.  We make sure you are satisfied with the work we do.