SUMMERTON, SC (WIS) - In the midst of a tough season for flood stricken farmers, Carson Cogdill was grateful to use some Christmas gift cards to order a new pair of shoes for her husband. But when the wrong shoe in the wrong size arrived, Cogdill was quick to jump on the phone with Zappos customer service.
Cogdill says the customer service representative was quick to apologize. And when the representative told her to give away the wrong shoes because the right pair would be sent for free, Cogdill couldn't help but share the heartache her community had been through during the flood.
"I told her about the flood we had here in South Carolina and how so many people have been effected, losing their homes and possessions, and promised
I would give the shoes to someone in town that needed them," Cogdill said.
Shortly after their conversation, a huge box arrived from Zappos -- much larger than Cogdill was expecting.
"I nervously laughed at my husband as I swore that I had not ordered anything, then I noticed the box had a sticker on it that said 'Surprise!' He opened the box and handed me the card that was on top and we both stared at the contents in shock," Codgill said.
The box was filled with a dozen of rolled fleece blankets and a note that read, "I wanted to send you something else to donate to the people in need. Thank you for being amazing and helping those around you who've had such a hard year."
Now Cogdill and her husband are working on a distribution plan to get the blankets to Summerton flood victims still in need.