Have you set up a Yahoo id as a back up email address but haven't used it for a while? Where tonight there's a warning you need to know! Yahoo plans to recycle Yahoo user IDs that have been inactiveMore >>
If you haven't used yours in a while it may be in jeopardy of falling in someone else's hands.More >>
Tuesday, May 7 2013 9:35 PM EDT2013-05-08 01:35:30 GMT
Election day is well underway as voters head to the polls to choose a new congressman or woman. Being a special election, polls are expected to be relatively busy, but election officials are not expectingMore >>
Former South Carolina Gov. Mark Sanford has redeemed a political career sidelined by scandal by winning his old congressional seat. Sanford defeated Elizabeth Colbert Busch Tuesday in the state's 1st Congressional District.More >>
CHARLOTTE, NC (WBTV) - It seems that with every keystroke and every click of the mouse, someone is tracking you online. Whether it's your phone, your tablet, or even your web browser. We have givenMore >>
More web browser companies are offering a "do not track" option to protect customers privacy.More >>
Wednesday, September 12 2012 9:03 AM EDT2012-09-12 13:03:55 GMT
Those who bought into timeshare properties are quickly finding they were not the "investment" many were led to believe. Now hundreds are practically giving their timeshares away to get out from under the fees. More >>
Those who bought into timeshare properties are quickly finding they were not the "investment" many were led to believe. Now hundreds are practically giving their timeshares away to get out from under the fees.More >>
(National) Dec. 3, 2004 - The dreaded call to tech support often involves a lot of waiting and waiting. And, getting through doesn't mean your problem will be solved, as many users learn the hard way, “I paid for three years of tech support or something like that, and then you call them up and, 'It’s not our problem.'”
“I dread it, because it’s usually like an hour long thing where I have to wait.”
Consumer Reports' Rosalind Tordesillas, PhD, says across the board PC tech support has gotten worse.
A survey of subscribers to ConsumerReports.org found the number of people “very happy” with tech support is down to only 37 percent, “It’s one of the lowest services that we rate. It’s lower than insurance. It’s lower than HMOs. It’s lower than cell phone service.”
The survey was based on nearly 5000 people with desktop computers. Compaq’s tech support rated at the bottom. HP, Gateway and Dell’s were mediocre.
The exception, Tordesillas says, was Apple, “The people who own Apple computers, they found the support staff quite good, and even their web support was better than the other manufacturers.”
So if you're buying a computer, Consumer Reports says Apple is well worth considering. Not only is its tech support good, Consumer Reports finds the reliability of Apple computers is top-notch. And, Apple computers are far less vulnerable to viruses and spyware than PCs.