COLUMBIA, SC (WIS) - The family of a nurse severely injured in a September 2012 hit-and-run is hoping a social media campaign will jog enough memories to help them find the person responsible.
Lindsay Bires was hit by a car while on her break at Palmetto Health Richland. The driver didn't stop.
Lindsay's mother, Susan Bires, is still coming to grips with what happened that night.
"I just don't understand how this person knowingly destroyed somebody's quality of life and goes on with theirs," said Susan. "It just doesn't make any sense to me, but none of this does right now.
"It wasn't like a broken bone that healed. Everything was taken away from her: her memories, her personality, her body -- she was almost dead. You don't come right back from that. You don't bounce right back from that."
Lindsay's recovery has been an every day struggle. She's been through 15 surgeries.
"They found infections in her hip and her pelvis and had to open everything up again and replace some of the hardware and start all over again," said Susan.
Starting over is also where the Bires family is with the investigation. They've hired a private investigator and their waiting on forensic evidence from SLED and the Columbia Police Department.
"[The private investigator] can go and talk to more people than maybe the police are allowed to do," said Susan.
The Bires have even posted a YouTube video in hopes of reaching more folks who may hold the key to solving this mystery once and for all. Meanwhile, police think there are others who may be able to help. That weekend, USC faced UAB at Williams-Brice Stadium. Police believe fans from out of town may be able to help as well.
"Somebody knows something," Jennifer Timmons of the Columbia Police Department said. "They need to do the right thing. It's been way too long. They can't keep this secret much longer."
Susan has just one message for whoever is responsible for Lindsay's condition.
"We're human," said Susan. "We make mistakes, but just to live your life and not have the compassion or the humanity to say, 'Okay I made a mistake, I want to make this right for her.'"
While Susan focuses on finding that missing piece, Lindsay's focus remains her recovery.
"She will not get in a wheelchair, even when we're in an airport," said Susan. "She's just determined."
She's determined to live on her own again, return to school, and to go back to helping others as a nurse.
"When she decides she's going to do something, nobody's going to get in her way," said Susan.
The Bires family has also bumped up the reward money to $25,000 for any information that could help them find the suspect. If you know anything about this case, you are asked to call Crimestoppers at 1-888-CRIME-SC.