Where's my mail? - wistv.com - Columbia, South Carolina |

Where's my mail?

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After experiencing the severe weather challenges of the past 36 hours, the U.S. Postal Service says it is working to open post offices and extend mail delivery to as many customers as possible.

Postal operations in the Upstate and Midlands have been hampered because many roads and highways have been impassable, which limited the number of employees who were able to get to work, and the ability to move mail between processing facilities and local post offices.

In coastal locations, officials said operations were largely unaffected.

"The safety of our employees must always be our first priority," said Acting Greater South Carolina District Manager Sharon Rogers. "With state officials urging people to stay off the roads as much as possible, we could not ask our employees to put themselves in harm's way by venturing out on the roads if they felt it was unsafe. We were able to deliver a very small percentage of mail on Wednesday, and open some post offices for a few hours, but overall, like other companies in this area, our operations were greatly reduced."

With the break in the weather, more employees are expected to be available, which will allow the opening of more post offices and mail delivery to more people.

"We will attempt delivery everywhere our employees can do so safely," said spokesperson Harry Spratlin. "We ask our customers to be patient as we work to restore operations to normal levels."

Rogers urges customers to clear areas around their mailboxes to allow letter carriers better access during delivery.

For the location and hours of post offices in your area, go to: www.usps.com or call 1-800 ASK USPS (1-800-275-8777.)

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