Missing Women: 911 dispatcher's actions are under review - wistv.com - Columbia, South Carolina

Missing Women: 911 dispatcher's actions are under review

Amanda Berry and Gina DeJesus Amanda Berry and Gina DeJesus

The actions of the 9-1-1 call-taker who received an emergency call from Amanda Berry on Monday, May 6 are under review.

While the call-taker complied with policies and procedures which enabled a very fast response by police, Cleveland Police noted some concerns which will be the focus of our review, including the call-taker's failure to remain on the line with Ms. Berry until police arrived on scene.

Please be assured that this matter will be investigated, and if necessary, appropriate corrective action taken.

Officials say the call-taker did take the call, create an event and send it to the channel dispatcher in less than 90 seconds. Within 1 minutes and 18 seconds from the time that the call-taker answered the call our dispatcher was broadcasting the assignment to available police units.

As a result of the call-taker's actions, police were dispatched and on scene in less than 2 minutes.

Copyright 2013 WOIO. All rights reserved.

  • South Carolina news on WIStv.comNEWSMore>>

  • Parent upset after preschool bans child from having a 'best friend'

    Parent upset after preschool bans child from having a 'best friend'

    Thursday, April 19 2018 9:17 PM EDT2018-04-20 01:17:59 GMT
    Thursday, April 19 2018 9:17 PM EDT2018-04-20 01:17:59 GMT
    Juliana Hartwell attended Pentucket Workshop Preschool in Georgetown, MA. (Source: WBZ/CNN)Juliana Hartwell attended Pentucket Workshop Preschool in Georgetown, MA. (Source: WBZ/CNN)

    "I think it's ridiculous" said the mother of the child, after she was told she couldn't use the term "best friend" by a teacher.

    More >>

    "I think it's ridiculous" said the mother of the child, after she was told she couldn't use the term "best friend" by a teacher.

    More >>
  • Southwest Airlines sought more time for engine inspections

    Southwest Airlines sought more time for engine inspections

    Thursday, April 19 2018 1:02 AM EDT2018-04-19 05:02:22 GMT
    Thursday, April 19 2018 9:17 PM EDT2018-04-20 01:17:35 GMT
    (NTSB via AP). National Transportation Safety Board investigators examine damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia on Tuesday, April 17, 2018. The Southwes...(NTSB via AP). National Transportation Safety Board investigators examine damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia on Tuesday, April 17, 2018. The Southwes...

    The Federal Aviation Administration's announcement late Wednesday comes nearly a year after the engine's manufacturer recommended the additional inspections, and a month after European regulators ordered their airlines to do the work.

    More >>

    The Federal Aviation Administration's announcement late Wednesday comes nearly a year after the engine's manufacturer recommended the additional inspections, and a month after European regulators ordered their airlines to do the work.

    More >>
  • Lance Armstrong settles $100M lawsuit with US government

    Lance Armstrong settles $100M lawsuit with US government

    Thursday, April 19 2018 4:32 PM EDT2018-04-19 20:32:44 GMT
    Thursday, April 19 2018 9:16 PM EDT2018-04-20 01:16:01 GMT
    (Bernard Papon/Pool Photo via AP, File). FILE - In this July 24, 2004, file pool photo, overall leader Lance Armstrong, right, of Austin, Texas, follows compatriot and teammate Floyd Landis, left, in the ascent of the La Croix Fry pass during the 17th ...(Bernard Papon/Pool Photo via AP, File). FILE - In this July 24, 2004, file pool photo, overall leader Lance Armstrong, right, of Austin, Texas, follows compatriot and teammate Floyd Landis, left, in the ascent of the La Croix Fry pass during the 17th ...
    Lance Armstrong has reached a$5 million settlement with the federal government in a civil whistleblower lawsuit that could have sought $100 million in damages from the former cyclist.More >>
    Lance Armstrong has reached a$5 million settlement with the federal government in a civil whistleblower lawsuit that could have sought $100 million in damages from the former cyclist.More >>
Powered by Frankly