Best Buy: Online shopping - wistv.com - Columbia, South Carolina

Troubleshooter Judi Gatson

Best Buy: Online shopping

(National) April 22, 2004 - Say you want to buy Consumer Reports' top-rated digital camcorder, the Elura 50 from Canon. It's selling online at Best Buy for $599. To see if there's a better deal, Consumer Reports' Helen Popkin checked out comparison shopping sites called shopping bots.

There were six in all - Bizrate.com, mySimon.com and NexTag.com, as well as PriceGrabber.com, PriceSCAN.com and Shopping.com, "Well, they all work about the same way. You type in the name of a product you're looking for. In this case the Canon Elura 50. And, you get back a list of sites where that product is available."

A shopping bot can sort the results by price, "At Shopping.com the camcorder is available at prices ranging from $419 to $699."

But be aware, Popkin says, the way to find the best deal is to sort by total price, which includes shipping and handling and any taxes, "When you include shipping, handling and taxes, $419 becomes $479, and it's no longer the lowest price." The cheapest price was actually $459 at another site.

Shopping bots can also tell you about other shoppers' experiences. You'll want to avoid sites with comments like "very poor customer service" and "I would not shop here again."

Consumer Reports' Money Adviser found some shopping bots are better than others. Top ratings went to BizRate.com and Shopping.com. They're easy to use -with the best combination of product availability and lowest prices.

Money Adviser says Shopping.com has a slightly better privacy policy than BizRate. Shopping.com requires you to give permission to share your information. With BizRate, your information can be shared unless you specifically tell them not to.

by Judi Gatson

posted 6:00pm by Chris Rees

All Consumer Reports Material Copyright @ 2004 Consumers Union of U. S. Inc. ALL RIGHTS RESERVED

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