SC implements 511 system for road information

Source: SCHP
Source: SCHP
A screen shot of the website
A screen shot of the website

COLUMBIA, SC (WIS) - South Carolina has implemented a new telephone system to provide road condition information to motorists.

The South Carolina Department of Transportation is providing SC511 Travel Information Service for free by telephone.

Users can call 511 or access 24 hours a day, 7 days a week for statewide traffic information and road conditions. Cell phone minutes and text message charges may apply.

Coordinator Mike Bowman said Tuesday the initial system is up and running. It's available to wireless customers of AT&T, Sprint/Nextel, Comporium, Farmers Telephone, Horry Telephone, Sandhill Telephone, West Carolina, Time Warner and Spirit Telecom.

"Web users can go to the "My SC511" tab on and create a free account, then set up custom routes and register to receive alerts," Sheppard said. "Signing up for alerts allows users to automatically receive important traffic information via a phone call, text message or e-mail."

Users can program alerts for certain roadways in South Carolina, their own custom routes or receive messages that announce important incidents such as wildfires and hurricanes or AMBER and Law Enforcement Officer alerts. Once an alert is programmed, the user chooses the method (phone call, text or e-mail), days of the week and times they would like to receive the alert.

By dialing 511 in South Carolina, users through voice prompts will be able to access current information concerning conditions on Business I-85, I-20, I-26, I-77, I-85, I-95, I-126, I-385, I-526, I-585, SC-277, SC-22, and SC-31.  In addition to these areas limited coverage will be provided on SC-170, US-21 US-278, in Beaufort and US-501 in Myrtle Beach.

SCDOT Director of Traffic Engineering Tony Sheppard said, "Whether you are a tourist heading to our beaches, a commuter in the Midlands or the Upstate, or a commercial vehicle driver just passing through our state, all can benefit from South Carolina's 511 system."

For people with a phone service that has not yet agreed to be included, the system can still be accessed by dialing 1-877-511-4672.

511 traveler information is collected and continually updated by SCDOT Traffic Management Centers throughout the state. The data comes from traffic cameras, reports from South Carolina Highway Patrol, local law enforcement and SCDOT's SHEP crews.

Copyright 2010 WIS. All rights reserved. The Associated Press contributed to this report.